Terms of Use

“Agreement” refers to these Terms of Use and any future amendments.

“Content” means all material available through the Website and Services, including AI-generated questions, explanations, practice exams, curriculum materials, text, graphics, audio, video, and software — excluding User Submitted Content.

“MedNow,” “we,” “us,” or “our” refers to MedNow and the owners and operators of mednowapp.com.

“Services” means all products, features, tools, and services offered by MedNow, including AI-powered study tools, practice examinations, curriculum planning, progress tracking, and any other functionality we provide, whether in free or paid tiers.

“Subscription” means any paid access plan offered by MedNow, including monthly, annual, and educator plans.

“User Submitted Content” means any content you submit, post, upload, or transmit through the Website or Services, including feedback, reviews, comments, and messages.

“Website” refers to mednowapp.com and all associated subdomains, pages, mobile-optimized versions, and applications operated by MedNow.

“You” or “Your” refers to you, the individual entering into this Agreement with MedNow.

By visiting the Website, creating an account, initiating a free trial, or using any of the Services in any manner, you unconditionally accept and agree to be legally bound by these Terms of Use and our Privacy Policy (mednowapp.com/privacy), incorporated herein by reference. These Terms constitute a legally binding agreement between you and MedNow.

If you do not agree to any of these Terms, you must immediately cease all use of the Website and Services. Your continued use of the Website or Services after any update to these Terms constitutes acceptance of the modified Terms.

If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity, and references to “you” throughout these Terms shall include that entity.

By creating an account or using the Services, you consent to receive communications from MedNow electronically, including emails, in-app notifications, and notices posted on the Website. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

You agree that MedNow may send you transactional emails (account notices, receipts, password resets, security alerts) and, where you have opted in, promotional emails. You may opt out of promotional emails at any time; transactional emails cannot be opted out of while your account is active.

For purposes of the Electronic Signatures in Global and National Commerce Act (“E-SIGN Act”) and similar state laws, you consent to the use of electronic records and signatures in connection with your use of the Services.

The Website, Content, and Services are owned by or licensed to MedNow and are protected by United States copyright law, trademark law, trade secret law, and applicable international intellectual property laws.

Subject to your compliance with these Terms, MedNow grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Content solely for your personal, non-commercial study and educational purposes. This license expressly excludes:

• Any resale, redistribution, or commercial use of the Website or its Contents;
• Collection, scraping, or extraction of Content, listings, or data in bulk;
• Creation of derivative works based on the Content without express written permission;
• Downloading or copying Content for use by or on behalf of any third party;
• Any use of data mining, bots, robots, scrapers, or similar tools (see Section 35);
• Framing or mirroring any part of the Website without express written consent.

Any violation of these Terms automatically and immediately terminates this license. MedNow reserves all rights not expressly granted herein.

As a condition of using the Website and Services, you agree that you will not:

• Use the Services for any illegal or unauthorized purpose or in violation of any applicable law, rule, or regulation (federal, state, local, or international);
• Engage in behavior that is violent, threatening, pornographic, defamatory, racist, hateful, fraudulent, abusive, or otherwise objectionable as determined by MedNow in its sole discretion;
• Harass, intimidate, bully, or threaten any other user, employee, contractor, or representative of MedNow;
• Interfere with or disrupt the Services, servers, or networks connected to the Services, including transmitting worms, viruses, spyware, malware, ransomware, or any other destructive or harmful code;
• Attempt to gain unauthorized access to any portion of the Website, user accounts, computer systems, or networks connected to the Website;
• Probe, scan, or test the vulnerability of the Website or any network connected to it, or breach security or authentication measures;
• Use the Services to transmit any unsolicited commercial email (spam) or engage in phishing, smishing, or any form of deceptive communication;
• Impersonate any person or entity, or misrepresent your affiliation with any person, organization, or entity;
• Reverse-engineer, disassemble, decompile, decode, or otherwise attempt to derive the source code of any component of the Services;
• Remove, obscure, or alter any copyright, trademark, or other proprietary notices in or on the Services;
• Use the Services in any manner that could overburden, disable, impair, or compromise MedNow's infrastructure or interfere with other users' use of the Services;
• Access or use another user's account without permission;
• Upload or transmit any material that infringes any third-party intellectual property right.

MedNow has the right to interrupt, suspend, or permanently terminate the Services immediately and without notice if it suspects you are engaging in any violation of these Terms or any unlawful, fraudulent, or abusive activity.

No joint venture, partnership, employment, or agency relationship exists between you and MedNow as a result of these Terms or your use of the Services. Nothing in these Terms shall be construed as creating any such relationship. You do not have authority to bind MedNow to any obligations.

You must create an account to access certain features. You are solely responsible for: (i) maintaining the confidentiality of your account credentials; (ii) all activity that occurs under your account; and (iii) notifying MedNow immediately at team@mednowapp.com upon becoming aware of any unauthorized account access.

Accounts must be registered by a human. Accounts created by bots, scripts, or automated methods are prohibited. The “Account Owner” is the individual who creates the account. Your account may only be used by one person — logins shared by multiple people are not permitted. You may not transfer or sell your account.

You agree to provide accurate, current, and complete registration information, and to update it as necessary. MedNow may refuse registration, or cancel an account, if it determines information provided is inaccurate, incomplete, or fraudulent.

MedNow reserves the right to reclaim usernames or account identifiers that violate these Terms or third-party rights.

If you purchase a Subscription or any paid feature, you agree to pay all applicable charges. All fees are in U.S. dollars. You represent and warrant that you are the authorized owner or user of any payment method you provide.

MedNow uses Stripe, Inc. to process all payments. By making any payment, you agree to Stripe's Terms of Service and Privacy Policy. MedNow does not store or have access to your complete payment card information.

MedNow may, at its sole discretion, offer new users a free trial period providing access to paid features. Trial eligibility, duration, and terms are determined by MedNow and may vary (e.g., students vs. educators). MedNow may require a valid payment method to initiate a trial.

Each eligible user is entitled to only one free trial. MedNow reserves the right to recover the value of any trial — or terminate access — if it determines you abused the trial offer, including by creating multiple accounts. MedNow may modify, suspend, or discontinue trial offers at any time without notice.

You may upgrade your Subscription at any time; the upgrade takes effect immediately and you will be charged a prorated amount for the remainder of the current billing period.

Downgrades take effect at the end of the current billing period. MedNow does not issue refunds or credits for downgrading. Upon downgrade, you may lose access to features and content associated with your previous plan. MedNow is not liable for any loss of data, features, or content resulting from a downgrade.

Portions of the Content are generated using artificial intelligence, including the OpenAI API. AI-generated content is provided for educational and study purposes only. MedNow does not guarantee the accuracy, completeness, currency, or reliability of AI-generated content. You should independently verify any AI-generated content before relying on it, particularly for clinical or professional purposes.

To enable personalized study recommendations, certain anonymized or pseudonymized data about your study activity (topics, quiz performance, session duration) may be transmitted to OpenAI's API. MedNow does not transmit your full name, payment information, or other sensitive personally identifiable information to OpenAI. Our agreement with OpenAI prohibits use of API-submitted data to train OpenAI's public models.

All AI-generated Content produced through the Services is the sole and exclusive property of MedNow. You may use such Content only for personal, non-commercial study in accordance with the license in Section 4.

MedNow expressly disclaims all liability for any errors, omissions, or inaccuracies in AI-generated Content and for any consequences arising from reliance on such Content.

You warrant that you own all intellectual property rights in any User Submitted Content, or that you have the appropriate license rights. You retain all ownership rights in your User Submitted Content.

By submitting content, you grant MedNow a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, transferable, sublicensable right and license to use, copy, modify, adapt, publish, translate, create derivative works from, distribute, and display your User Submitted Content in connection with operating, marketing, and improving the Services.

Feedback and Suggestions. If you provide MedNow with any ideas, suggestions, enhancement requests, recommendations, or other feedback relating to the Services (“Feedback”), you hereby assign to MedNow all right, title, and interest in and to such Feedback. MedNow may use Feedback for any purpose without restriction or compensation to you. MedNow is not obligated to implement any Feedback.

You are solely responsible for your User Submitted Content. MedNow disclaims all liability for User Submitted Content and reserves the right to remove or moderate any content at any time, without notice, and without liability.

All Content, features, and functionality of the Services — including text, graphics, logos, icons, images, audio, video, AI-generated materials, data compilations, and software — are the exclusive property of MedNow or its licensors and are protected by U.S. and international intellectual property laws. No rights are granted to you except as expressly set forth in these Terms.

If you believe materials on the Website infringe your intellectual property rights, please send written notification to:

Your DMCA notice must include:

1. A physical or electronic signature of a person authorized to act on behalf of the intellectual property owner;
2. A description of the copyrighted work or other intellectual property alleged to be infringed;
3. The specific URL or location on the Website of the allegedly infringing material;
4. Your name, address, telephone number, and email address;
5. A statement that you have a good-faith belief that the use is not authorized by the intellectual property owner, its agent, or the law; and
6. A statement, made under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the intellectual property owner.

MedNow will terminate the accounts of repeat infringers in accordance with applicable law. Submitting a false or misleading DMCA notice may expose you to legal liability.

MedNow may make available features or services labeled as “beta,” “preview,” “early access,” or “experimental.” Such features are provided “as is” without any warranty or guarantee of continued availability. MedNow may modify, discontinue, or remove beta features at any time without notice and without liability.

Your use of beta features is at your sole risk. Beta features may contain more bugs than standard features and may not function as expected. Data generated or stored through beta features may be lost upon discontinuation.

The Website may contain links to third-party websites. Such links are provided as a convenience only and do not constitute an endorsement by MedNow. MedNow has no control over and assumes no responsibility for the content, privacy practices, or business practices of any linked third-party site. If you access a linked site, you do so at your own risk.

MedNow reserves the right, but is not obligated, to monitor your use of the Services for any purpose, including ensuring compliance with these Terms, detecting fraud, protecting the security of the Services, or complying with applicable law or legal process.

By using the Services, you consent to such monitoring. MedNow may disclose information about your usage to comply with legal obligations or to protect its rights or the rights of others.

MedNow may investigate any complaint or reported violation of these Terms and take any action it deems appropriate, including issuing warnings, suspending or terminating accounts, or reporting conduct to law enforcement authorities.

MedNow is an educational platform designed to help individuals prepare for allied health certification examinations. MedNow is not a healthcare provider, covered entity, or business associate as defined under the Health Insurance Portability and Accountability Act (“HIPAA”).

MedNow does not collect, store, process, or transmit Protected Health Information (“PHI”) as defined under HIPAA. You should not submit any PHI, patient data, or information that could identify any real patient through the Services. Any information you submit is subject to this Privacy Policy, not HIPAA.

Clinical scenarios, medical case examples, and question content provided through the Services are fictional, for educational purposes only, and do not constitute actual patient data or medical records.

Educator accounts are offered to qualified instructors, professors, and administrators at accredited educational institutions and healthcare training programs. MedNow reserves the right to verify educator eligibility and to revoke educator status if eligibility requirements are not met.

As an educator account holder, you are responsible for: (i) ensuring all students who join your class do so voluntarily and with appropriate notice that their progress data will be visible to you; (ii) using student data solely for legitimate educational purposes within your institution; (iii) complying with applicable educational privacy laws, including FERPA, in connection with student data accessed through the Services; and (iv) ensuring your students comply with these Terms of Use.

An Educator account is licensed to a single individual instructor and may not be shared between multiple instructors; each instructor requires their own Educator account. A single Educator account may enroll an unlimited number of students in its class at no additional per-student charge.

MedNow is not responsible for any failure of students to achieve educational or certification outcomes, and makes no guarantees regarding student performance or exam results.

The Services and Content may be subject to U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). You agree to comply with all applicable export laws and regulations. You represent that you are not located in a country subject to a U.S. government embargo or sanctions, and that you are not on any U.S. government list of prohibited or restricted parties.

You may not access or use the Services from any jurisdiction where such use is prohibited by applicable law.

You agree to defend, indemnify, and hold harmless MedNow and its affiliates, licensors, service providers, employees, officers, directors, agents, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of or access to the Website or Services;
• Your violation of any provision of these Terms of Use;
• Your violation of any applicable law or regulation;
• Your violation of any third-party right, including any intellectual property, privacy, or publicity right;
• Any claim that your User Submitted Content or Feedback caused damage to a third party;
• Any misrepresentation made by you; or
• Any dispute between you and another user of the Services.

MedNow reserves the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree to cooperate fully. You may not settle any claim affecting MedNow's rights or interests without MedNow's prior written approval.

You must be at least eighteen (18) years of age, or the legal age of majority in your jurisdiction, to create an account or use the Services. The Services are not directed to individuals under 18. If you are under 18, you may not use the Website or Services.

By using the Services, you represent and warrant that you have the legal capacity to enter into a binding agreement with MedNow. If you believe a minor has created an account without authorization, contact us at team@mednowapp.com.

MedNow may, in its sole discretion, at any time and without notice, terminate or suspend your access to all or any part of the Services for any or no reason, including breach of these Terms. Upon termination, your right to use the Services immediately ceases.

You may cancel your account at any time through your account settings or by contacting team@mednowapp.com. Cancellation takes effect at the end of the current billing period. You remain responsible for all charges incurred before cancellation.

Sections 3, 12, 13, 20, 21, 22, 26, 30, 31, 32, and all other provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, limitation of liability, and dispute resolution.

MedNow shall not be liable for any delay or failure to perform its obligations where such delay or failure results from causes beyond MedNow's reasonable control, including acts of God, natural disasters, pandemic, epidemic, war, terrorism, civil unrest, governmental actions, power outages, telecommunications or internet failures, cyberattacks, strikes, or third-party service failures. In such events, MedNow's obligations shall be suspended for the duration of the force majeure event.

You may not assign, transfer, sublicense, or delegate any of your rights or obligations under these Terms without MedNow's prior written consent. Any purported assignment in violation of this section is null and void. MedNow may freely assign these Terms and any rights or obligations hereunder, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of MedNow's assets, without your consent.

If any provision of these Terms is found invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall remain in full force and effect.

The failure of MedNow to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of MedNow. A waiver of any breach shall not be construed as a waiver of any other or subsequent breach.

These Terms of Use, together with the Privacy Policy and any other policies published by MedNow on the Website, constitute the complete and final expression of the entire understanding between you and MedNow with respect to the subject matter hereof and supersede all prior written or oral representations, agreements, and understandings.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Subject to the arbitration agreement in Section 31, any legal action or proceeding not subject to arbitration shall be brought exclusively in the federal or state courts located in Delaware, and you hereby irrevocably consent to personal jurisdiction and venue therein.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

MedNow is committed to making its Website and Services accessible to users with disabilities. If you require accommodations, please contact team@mednowapp.com with a description of your needs. We will make good-faith efforts to provide reasonable accommodations, unless doing so would create an undue hardship.

The Website is designed to be compatible with common screen reader software including VoiceOver (Mac), NVDA (PC), Windows Narrator, and ChromeVox (Chrome).

All Content on mednowapp.com is the exclusive proprietary intellectual property of MedNow. You are strictly prohibited from:

1. Using any robot, spider, crawler, scraper, script, or other automated means to access the Website or Content without MedNow's express prior written permission;
2. Using any Content to train, fine-tune, evaluate, benchmark, or otherwise develop any machine learning model, artificial intelligence system, or large language model (LLM), whether commercially or for research;
3. Using automated tools to extract, copy, or compile quiz questions, explanations, answer rationales, study materials, or any other Content for the purpose of creating a competing product, database, or derivative tool;
4. Circumventing, disabling, or interfering with any technological protection measure, including CAPTCHA, robots.txt, or rate limiting;
5. Systematically downloading or bulk caching Content from the Website; or
6. Accessing the Services through any interface other than MedNow's officially provided interface, without express written authorization.

Violation of this section will result in immediate account termination without refund, and may subject you to legal action for copyright infringement, trade secret misappropriation, violation of the Computer Fraud and Abuse Act, and breach of contract, including claims for injunctive relief and all available monetary damages.

MedNow reserves the right to modify these Terms at any time. If a revision is material, MedNow will provide at least thirty (30) days' notice by posting the updated Terms on the Website and/or sending an email to the address associated with your account. What constitutes a material change is determined at MedNow's sole discretion. Your continued use of the Website or Services after changes become effective constitutes acceptance. If you do not agree to the revised Terms, you must stop using the Services.

Questions or concerns about these Terms?